The clock can connect to the internet via a Wi-Fi router, but to do so, it needs to know the name and password (credentials). Once you successfully transfer the credentials to the clock, it will remember it forever and there is no reason to go through that connection process again. The clock can remember up to 5 different recently set wifi networks. The only reason to repeat the process with the same clock is when you change the Wi-Fi name or password or when you move the clock to a completely different Wi-Fi network.

Connecting the clock via mobile app

Open the iOS or Android app and follow the instructions below. I used iOS app for the illustrations:

Click on the My clock tab at the bottom of the screen.

Click on the button Add nixie clock to the cloud.

The app shows the instructions on how to switch the clock into the listening mode.

Once the clock is in the listening mode, go to the Wi-Fi settings of the phone.

Search for the Wi-Fi network of your clock (NX2-XXXX) and connect to it.

Once the phone is connected to the clock, please switch back to the app.

Click the “It’s done, next” button.

The app will establish a connection with the clock.

Once the connection is established, the app will scan for nearby Wi-Fi networks and display them.

Select your Wi-Fi network to connect the clock to, enter a password for the network and click on the Continue button.

The app will send the credentials to the clock.

At this moment, the clock will disconnect from the phone and will start connecting to the internet. The phone will connect back to your Wi-Fi router.

Once the clock is connected to the internet and the phone back at the Wi-Fi, you will see the screen above. Click the Continue button to get to the configuration page of your clock.

Connecting the clock via a Configuration website

In this step, you will need a WiFi-enabled device – we tested it with laptops running Windows 7/8/10, MacBooks, iPhone, Windows phone, Android phones.
Open the website and log in. Click on “Connect” in the left menu.

A connection “wizard” page loads. Do not click “Next” yet!

Now you need to put your clock into listening mode – to do this, follow the instructions on the website. Once the clock is in listening mode (number 1 running from left to right), you can connect the computer to the clock’s wifi network (NX2-XXXX).
Important: At this step, the Wi-Fi interface on the computer must be set to DHCP (to obtain the IP address from the clock automatically).

Wait a few seconds to establish the connection. Now click the Next button. If all goes well, the website will confirm the connection to the clock. Continue with clicking to Scan button to search for available WiFi networks.

After a few seconds, available WiFi networks will appear. Choose your WiFi network, enter a password to access it, and click Connect.

When you click the Connect button, the wifi credentials are transferred into the clock. In case the password is correct, the clock will immediately connect to the cloud and will synchronize time. If you entered the wrong password, the clock will attempt to connect to the router, but will not succeed – the System LED will keep flashing green. In such a case, it is necessary to repeat the connection process.

At this moment, the browser is disconnected from the clock and is connecting back to your Wi-Fi router. Once the browser is connected to the internet, it will check the connection between the clock and the internet and if all is correct, it provides you a button to access settings “Customize it”. You can also go to My Devices in the left menu and access the settings of the clock from here.